WHAT TO EXPECT WHEN

Choosing a fireplace at Phoenix

Why do we take the time to explain to show you what you can expect? Because the others don’t. Choosing the right fireplace unit is just the first part of the process.

	Phoenix Fireplace	Others
FREE In-home Consultation
FREE Design Services
FREE 3-D Renderings
Complete Installation

STEP 1

In-Home Consultation

Phoenix Fireplace In Home Measure and LiDAR Scan

First, we come to you, introduce ourselves and explain our process.

Walk-through evaluation
We determine what type of fireplace and venting will be required in your space.
3D LiDAR Scan
We make a 3D scan of your space that will be used to create your renderings.
Project Estimate
Within a few days of our in-home meeting we will provide you with a written estimate for your project.

Request a consultation

To get the full experience, visit our showroom at 137 Montauk Highway in Westhampton to see the actual fireplaces in action. We have a specially designed viewing area where you can sit back, lower the lights, kick your feet up and watch the flames.

Sophisticated Showroom Experience
Visit the Phoenix Fireplace showroom in Westhampton to see our top selling fireplaces.
Interactive Fireplace Builder
Use our digital fireplace builder to create the perfect configuration for your home.
Thousands of Stone Surround Options
Explore a 3,500 sq. ft. display area with tile and stone surround options

STEP 2

Showroom Visit and “Flame Test”

Phoenix Fireplace Westhampton Long Island Showroom

STEP 3

Design & Rendering

Phoenix Fireplace Designer 3-d Renderings

We know your needs, you have seen the flame test. Now it’s time to create your custom design and develop a set of photorealistic renderings.

LiDAR Scan to Rendering Software
Our design team takes your scan and converts it to a customizable rendering that can be shared with you.
Surround, Hearth, Mantel Selection
You will work with a designer to choose tile, stone and wood elements to create the look of your fireplace.
Project Price
With all of the selections made and the renderings approved your fireplace is ready for payment and ordering.

With the order in place, we will coordinate with the installation team to ensure that your project is scheduled in coordination with the lead times of the product you selected. When the complete order has been received by our warehouse it is carefully documented and prepared for delivery to your home.

Installation Coordination
We schedule your installation in coordination with product lead times and your availability
Project Oversight
We monitor your project from order through delivery to ensure everything arrives correctly
Final Approvals
We conduct a final walkthrough to make sure every detail meets your expectations

STEP 4

Order & Installation Coordination

PHOENIX FIREPLACE – THE LONG ISLAND RESOURCE

Get started on your fireplace today.

SCHEDULE YOUR IN-HOME CONSULTATION